Your questions answered

What are the advantages of the airless pump?

Air doesn’t get into the product, which helps to preserve the quality of the formula. Airless pumps are more hygienic to use as your hand is never in direct contact with the inside of the bottle. Unlike a conventional pump bottle, there is no wasted product.

What do I do with the glass bottles once I’ve finished my product?

Our Kenzai Cosmetics packaging is recyclable. Once you’ve finished the bottle, remove the pouch and recycle the glass.

Are Kenzai Cosmetics products unisex?

Our Kenzai Cosmetics essentials have been designed to suit all skin types. The ingredients used in the Men’s and Women’s lines are identical. We wanted to highlight men’s skincare routines and give men their own distinct concept, so we chose to have separate packaging for Men and Women. The two ranges can be interchanged as desired.

I have sensitive skin. Can I use Kenzai Cosmetics products?

Our essentials have been designed to suit all skin types, even the most sensitive, fragile and reactive skin.

What is bulbine frutescens, the key active ingredient in Kenzai Cosmetics products?

To protect skin from environmental pollution and blue light, Kenzai Cosmetics has designed a line of essentials infused with two natural ingredients: Ectoine and bulbine frutescens sap extract. They work together in synergy like a protective shield against oxidative stress, intensely moisturising skin and fortifying its hydrolipidic film. Bulbine frutescens, a succulent plant native to South Africa and Australia, is known as one of the most powerful anti-ageing and anti-wrinkle ingredients. It is active over the long term, reactivating collagen and elastin synthesis, which leaves skin firmer and more elastic. It also combats acne by helping to regulate sebum. Its powerful antioxidant properties strengthen the skin barrier, shielding cells from environmental pollution and blue light. Bulbine frutescens has many benefits:

  • Anti-ageing
  • Antioxidant
  • Strengthens the skin barrier
  • Stimulates collagen production
  • Moisturises and seals in moisture
  • Protects skin against free radicals
  • Soothes and repairs damaged skin (e.g. burns, sunburn)
  • Firms
  • Smooths the skin surface
  • Regulates sebum production
See our ingredients

What is ectoine, the key active ingredient in Kenzai Cosmetics products?

To protect skin from environmental pollution and blue light, Kenzai Cosmetics has designed a line of essentials infused with two natural ingredients: ectoine and bulbine frutescens sap extract. They work together in synergy like a protective shield against oxidative stress, intensely moisturising skin and fortifying its hydrolipidic film. Ectoine is a small molecule derived from an amino acid produced by many highly adaptable marine micro-organisms known as “extremophiles”. These micro-organisms are able to survive in very difficult conditions, such as water that is extremely hot, cold, acidic or saline, or extreme ocean depths with very high pressure, etc. Ectoine’s main function is therefore to protect the organisms against extreme osmotic stress. Scientific research has shown that ectoine can also protect our skin:

  • By protecting the skin’s immune system
  • By protecting cells (from heat stress)
  • By preventing photodermatoses (through denaturation of proteins)
  • By slowing skin ageing (through UVA rays)
  • By storing water (even during moisture stress)
  • By storing moisture long-term
See our ingredients

What is the NATRUE label?

NATRUE is an independent international label that certifies cosmetics guaranteed as natural. It is seen as a quality standard that meets the most stringent criteria in terms of natural origin, effectiveness and product tolerance.

Do you use preservatives in your products?

We only use natural-origin ingredients to preserve our formulas. The full list of these ingredients and their descriptions can be found under the "Ingredients" tab on our website.

Do Kenzai Cosmetics products contain palm oil?

No. All our products are free from palm oil. Instead, we use first cold-pressed vegetable oils, which are much more beneficial for skin as they are rich in essential fatty acids, vitamins and antioxidants, and are much kinder on the environment and biodiversity.

Are Kenzai Cosmetics products vegan?

Yes, all our products are vegan and are not tested on animals.

Are Kenzai Cosmetics products tested on animals?

All our products are cruelty-free. We don’t test them on animals and never will do.

Where are Kenzai Cosmetics products made?

All our essentials are developed and made in Switzerland. Our production site is situated in the Swiss Alps.

Where can I find Kenzai Cosmetics products?

At the moment our essentials are only available from our website.

Are Kenzai Cosmetics products made from natural ingredients?

Our essentials contain only natural ingredients carefully selected for their potential to provide your skin with nothing but the very best. None of our formulas contain any modified substances that would interfere with the natural state of your skin or endocrine system. We’ve completely excluded all animal-derived ingredients and palm oil from our formulas. Instead we choose organic ingredients, gentle extraction techniques and the highest possible concentration of active ingredients.

Are Kenzai Cosmetics products organic?

Wherever possible, we strive to use organically farmed ingredients and gentle extraction techniques.

Do Kenzai Cosmetics products contain any endocrine disruptors?

No, not at all. None of our formulas contain parabens, paraffin, silicones, phenoxyethanol, PEGs, nanoparticles, organic halogen compounds, mineral oils, synthetic colourants and fragrances, alcohol, palm oil or animal-derived ingredients. We also never test on animals.

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